Phoenix - 16th Street - Goodwill - Retail Store and Donation Center
HOURS
Monday
8AM - 10PM
Tuesday
8AM - 10PM
Wednesday
8AM - 10PM
Thursday
8AM - 10PM
Friday
8AM - 10PM
Saturday
8AM - 10PM
Sunday
8AM - 10PM
It's 7:04PM in Phoenix right now
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About This Store
Shopping at Goodwill Stores Phoenix
The 16th Street Goodwill Retail Store and Donation Center in Phoenix is a solid spot if you enjoy thrift shopping. As part of the well-known Goodwill chain, this Phoenix thrift store carries that familiar mix of used clothing, furniture, housewares, books, and more. Goodwill Stores are known nationwide for offering affordable secondhand items donated by local communities, and this location is no different. You can expect a steady rotation of vintage pieces alongside everyday essentials.
Walking through this Goodwill in Phoenix, it’s easy to lose track of time browsing racks and shelves. The clothing section tends to be quite varied—everything from casual tees and jeans to some standout vintage jackets or dresses. Beyond apparel, the furniture selection can be surprisingly decent for those hunting for something unique or budget-friendly. Kitchen gear, home décor, and a bookshelf or two often fill out the space, making it a good stop for practical shopping or decorating on the cheap.
What’s also nice about the 16th Street Goodwill is the dual function as a donation center. That means there’s a regular flow of new stock, and you might find a few unexpected items whenever you visit. For anyone in Phoenix who enjoys the thrill of secondhand shopping and supporting a nonprofit, this Goodwill store offers a reliable and approachable option. It’s perfect for casual thrifting trips or when you want to add some vintage flair without the usual markup. The Phoenix Goodwill Stores brand has a reputation for accessibility, and this location lives up to it well.
Looking for more options? Explore other thrift stores in Phoenix or visit the 16th Street – Goodwill – Retail Store and Donation Center website for details.
This unassuming retail plaza has local & chain stores, salons & financial service shops.
Location
Thrift Hauls
Google Reviews
3 weeks ago
Jay was our cashier today and she was amazing! Super welcoming and helpful, something much needed at this location. She went above and beyond helping us out to our vehicle even. With this type of customer service, she could go anywhere!!!
2 months ago
This use to be a favorite Goodwill of mine but lately it's going down hill fast. The inventory is garbage and not only that I seriously think Goodwill corporate should investigate the dishonest actions of the staff I went in and found 2 identical items. IDENTICAL, it was the same product. One of them was marked for 5.99 and the other didn't have a price tag so I took it to the cashier asking for a price, I also asked if they could 99 it the cashier returned with a price tag of 9.99 How do they get the price system.
2 years ago
My experience at this Goodwill store had its ups and downs. They did have some good items, but there were some issues that left me feeling frustrated and disappointed. Firstly, the bathroom was locked, and I had to wait for an employee to unlock it for me, which was a bit annoying. When I finally got to use the bathroom - it was extremely dirty and had a horrible smell. At checkout, things got even more frustrating. They claimed that two of my items were tagged incorrectly and refused to honor the price. The employee didn't explain how she knew the tags were wrong and wouldn't retag them with the correct price. Instead, she made a scene and was very accusatory, she treated me like I did it intentionally. Despite having about 8 items in my cart, which included mostly men's t-shirts and a few women's shirts, I decided not to buy anything and left the store feeling very offended and irritated. The staff definitely needs to work on their customer service skills and verify their items are priced correctly.
a month ago
My mom just got back from here and the girl with the glasses. The cashier helped the people in front of her and behind her bag their things except my mom you didn’t help her bag her pillows and the stuff she bought that’s extremely rude of you and a sign of discrimination. This was on January 27th 2026 at approximately 1:45 PM
a month ago
Unfortunately, every time I visit this location(which is often ) , the manager has a consistently negative attitude. She often appears annoyed, unapproachable, and comes across as rude during interactions. Customer service should feel welcoming, especially at a community-focused store like Goodwill, but that hasn’t been my experience here. It makes shopping uncomfortable and discourages repeat visits.
