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Goodwill – Retail Store and Donation Center in Phoenix is a solid spot if you’re diving into thrift shopping around the city. Known nationwide for their mission of community support through employment and training programs, Goodwill locations also offer a consistent flow of used clothing, furniture, and household items. This Phoenix thrift store carries a mix of everyday essentials alongside some vintage pieces that pop up now and then.
Walking into this Goodwill feels familiar to anyone who’s spent a fair amount of time thrifting. There’s an organized, no-nonsense layout where you can browse through racks of clothing—everything from casual wear to business attire—and shelves packed with housewares and books. The used clothing selection is pretty broad, including options for all ages and styles. It’s not just clothes here; furniture and home goods often make an appearance, which is perfect if you want to add character to your space without paying full price.
As a Phoenix thrift store, this Goodwill stands out for its steady rotation of items and accessibility. Because it’s a donation center too, there’s a chance to spot some unique vintage finds or branded goods nestled among the typical secondhand fare. It’s the kind of place where thrift shopping can turn up something unexpected but useful. Plus, knowing your purchases help fund valuable community programs makes the shopping experience feel a bit more meaningful.
The vibe here is straightforward and approachable, with friendly staff who often know their way around the inventory. While you’re sorting through the racks, it’s easy to get lost in the variety. Books, kitchenware, and seasonal items often show up, rounding out the shopping experience beyond just clothing. If you’re serious about Phoenix thrift store hopping, this Goodwill location is a dependable stop on your route.
Looking for more options? Explore other thrift stores in Phoenix or visit the Goodwill – Retail Store and Donation Center website for details.
Long-standing nonprofit chain with a range of pre-owned clothing, housewares & more.
This location is on point great selection but what really makes the difference is the personable customer service by all that work here. Nathan and Liz really know how to create an environment that makes you want to return to.
I went to the goodwill on Thomas just south of 75th Ave its a newer store and not very big. It was about 20 min til closing and the employee told us the store is closing in 10 min. I work for goodwill as well and we are not supposed to tell customers we are closing. The store was cluttered, and messy, it was hard to shop in certain areas because they were too full. The employees were nice enough, I just wasn't impressed by the way the store looked, and a lot of the shelves were bare.
This is one of my favorite stores. It has decent prices and the employees are nice. It is absolutely filthy lol. No one cleans the floors. I don’t think they have ever been cleaned and that is what it is. I have been shopping here for years, the manager and staff are very sweet and patient with us.
The worst goodwill I have ever been too. The customer service was ridiculous, I had to ask three separate times to get someone to use the restroom over the course of 30 minutes. I then sent my husband up to ask after waiting for so long only for them to call it over the speaker and not send anyone again. The store itself is an absolute wreck but it’s a thrift store so I was willing to look past how horribly unorganized the place was, but not how dirty the floors are, How terrible the service is or how with that combined with the lack of organization curated a terrible experience from start to finish.
I’m giving the store a one star because the staff here the hiring managers are very un polite very disrespectful. Seems like they don’t want to do their jobs. Very hostile unprofessional worst store ever.