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Goodwill Central Texas – Lake Creek is a solid stop for anyone dipping their toes into thrift shopping in Austin. This location is part of the Goodwill Stores family, which means the store is well-organized and stocked with a steady stream of used clothing, furniture, housewares, and books. People know Goodwill for supporting community programs, so shopping here feels like a win-win: scoring secondhand goods while contributing to local job training and education initiatives.
If you’re familiar with Austin Goodwill Stores, you know they usually have a fairly wide variety of items to sift through. Lake Creek keeps that tradition alive with everything from vintage denim jackets and quirky graphic tees to gently used sofas and functional kitchenware. It’s the kind of place where you could spend a couple of hours browsing and still find something cool to take home. The vintage section sometimes surprises with unique pieces that give off that Austin vibe — casual, creative, and a little offbeat.
What stands out about Goodwill Central Texas – Lake Creek is the steady turnover of items. This means it’s worth stopping by regularly if you’re hunting for specific thrift store staples or just want to refresh your wardrobe without spending a ton. Plus, the store’s layout makes for a comfortable and straightforward shopping experience, which isn’t always the case in thrift stores. Whether you’re a seasoned thrifter or new to secondhand shopping in Austin, the Lake Creek Goodwill offers a dependable spot to find quality used clothing and household items at a good value. It’s one of those places where you walk in expecting nothing and walk out with something useful — or just fun.
Looking for more options? Explore other thrift stores in Austin or visit the Goodwill Central Texas – Lake Creek website for details.
Long-standing nonprofit chain with a range of pre-owned clothing, housewares & more.
the prices here are absolutely ridiculous. I guess since they changed the layout a bit, they figured they could increase the prices. 4 piece glass Tupperware set for $29.99, a 12 piece is $32 on amazon. A broken flash with corroded batteries, $12. A simple tea pot $20. this store is absolutely greedy. Also, there was a rude employee running the fitting rooms, who audibly complained when I put clothes on the “reject” rack outside the fitting rooms.
I usually love Goodwill but this experience was incredibly uncomfortable. Employee 126546 hammered her fist on the changing room door while shouting more than once, and she shoved herself into the doorway to watch me gather my things. And later yelled at my friend from across the store. She was incredibly unprofessional, and I will not return to this location.
Would have been a good experience except employee/cashier 126546 (as shown on my receipt) absolutely ruined it. Three different times she yelled at my friend and I, including from multiple aisles over. Once was to tell us we weren’t allowed to open the dressing room door to get each other’s opinion despite another group doing the same thing right next to us with no admonishment. She was shockingly rude overall and we will not be returning.
I actually am not one to ever do this, but the prices at this Goodwill are *outlandish* and I would recommend to just avoid altogether — I admire and support Goodwill’s mission, but this specific location has gotten out of hand. I will be donating and shopping elsewhere from now on. $13 for a used basket?… I mean, honestly come on y’all. You’re a community-donated thrift store, not an upscale curated vintage shop.
I’m extremely disappointed with how my issue was handled at this Goodwill location. After being mistakenly charged for two items when I only purchased one, I immediately called the store and spoke with a very polite and helpful associate who confirmed the mistake and told me to come back during his shift to get it resolved. I appreciated his professionalism and willingness to help. However, when I returned to the store, the situation took a frustrating turn. The general manager (Lisa, if I’m not mistaken) was standing by the counter the entire time, yet completely avoided addressing me for over 15 minutes. Walking around the store Instead of handling the issue directly — which involved just a $4.99 overcharge — she sent someone from corporate or loss prevention (Angel) to speak with us, treating a simple refund request like a theft investigation. There is a 30-day return policy, and I had proof of the overcharge. The manager could have easily verified my claim and resolved it on the spot, but instead chose a confrontational and dismissive approach. Her energy from the beginning was negative, and it made me feel like my time and honesty didn’t matter. It’s incredibly disappointing that a general manager couldn’t handle a basic customer service issue without escalating it unnecessarily. This was not about the money it was about principle, accountability, and respect. I hope this review serves as feedback for better training and professionalism in the future.