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Goodwill Community Store in Burlington is a solid choice if you enjoy thrift shopping and want a place that’s consistent. This Burlington Goodwill Stores location is part of a well-known chain recognized for supporting local communities through job training programs and reinvesting proceeds into social initiatives. So, it’s not just about secondhand shopping — there’s a sense of doing good while you browse.
You’ll find the typical range of items here, from used clothing to furniture, housewares, and books. The clothing selection is pretty broad — casual wear, some business attire, and often a few vintage pieces tucked in if you look closely. It’s not rare to come across practical home goods and unique decor items, which can be a nice surprise. The furniture section is worth a look; items are usually in decent shape and can be perfect for someone furnishing a place on a budget.
Burlington Goodwill Stores appeals to shoppers who appreciate a straightforward thrift store experience without the treasure hunt pressure. It’s a spot to pop in regularly and expect a steady rotation of affordable, well-kept secondhand goods. If you like vintage or are just after some used clothing to refresh your wardrobe, this Burlington thrift store is a dependable stop. The vibe is relaxed, and staff are generally helpful, making it a friendly place to dig through the racks and shelves.
Looking for more options? Explore other thrift stores in Burlington or visit the Goodwill Community Store website for details.
Long-standing nonprofit chain with a range of pre-owned clothing, furniture, housewares & more.
Recently spent an hour looking for stuff, my girlfriend and I both found two Lululemon items that we were really excited to get but because they didn’t have price tags on them they wouldn’t allow us to buy them nor would they have someone price it so we spent all that time looking for nothing. This is the only thrift store in existence that makes up some ridiculous story about “well now it has to go back through the system blah blah”, just go slap a price on it, it’s someone’s trash they gave you for free, why are you so weird about it. Also anything good gets stripped from the store and sold online. Dumbest thrift store business model I’ve ever seen.
Female manager needs to be replaced; she is rude and has no manners. Interrupting and talking loudly over the top of customers who have legitimate concerns only shows how unprofessional she is. No need to shop there. Their prices are also a joke, Goodwill is now know as Greedwill.
I used to love coming to this goodwill but recently the shelves are bare or filled with junk. I heard the good stuff gets sold Online first. Goodwill was never about making the most money but giving back to the community and making it affordable. I am so sad to see this location end up this way. I will travel the extra distance now and head to Oakville and will also be donating all my stuff there as well.
What Happened to This Goodwill? I’ve been visiting this Goodwill location for years, and what’s happened since the takeover by Goodwill - Ontario Great Lakes has been nothing short of depressing. In my opinion, the new ownership has completely ransacked the store and stripped away everything that once made it worth visiting. This used to be a place where you could find genuinely interesting items, cool electronics, quality toys, even the occasional unique piece of jewelry. Now? It feels like the shelves have been gutted. Anything remotely interesting or valuable is nowhere to be found. Instead, the store is packed with the cheapest, cruddiest odds and ends imaginable. The electronics section, once full of fun surprises, is now basically just piles of cheap clock radios nobody actually wants. The toy aisle? Forget about finding anything decent, it’s now nothing but endless plushies. And the jewelry section, which used to offer real finds, has been reduced to cheap, fake pieces that aren’t worth a second glance. Even the CDs and DVDs which used to be rotated regularly haven’t been restocked in weeks. It’s the same stale selection collecting dust day after day. Honestly, at this point the only reason someone might come here is if they’re in the market for crusty old underwear or worn-out clothes nobody else wanted. It’s obvious what’s going on, anything of actual interest is being pulled from the shelves and shipped off to be auctioned online. The priority now seems to be squeezing every cent of profit possible, even if it means hollowing out the in-store experience and driving loyal customers away. And the sad part is, if maximizing profit was really the concern, they could’ve just raised prices and kept the items local. Instead, they’ve chosen a path that makes the store unpleasant to visit and strips away the treasure-hunt feeling that Goodwill used to be known for. What frustrates me most is the impact this has on the employees. They’re the ones stuck on the front lines dealing with disappointed and frustrated customers who walk in expecting a certain experience and find… this. It’s not their fault, far from it, but they’re the ones absorbing the blowback from decisions made far above their heads. I genuinely feel for them. And honestly, I’m worried about the future of this location. If they’re no longer selling the kinds of items that bring regulars back, what’s going to attract customers in the long term? How sustainable is this shift? It seems like a short-sighted strategy that hurts both the store and the people who work there. I truly hope this company reconsiders the direction they’re taking, because right now, this Goodwill has lost its soul and a lot of its customers along with it.
Since the recent change in ownership, this Goodwill has really gone downhill. They’ve stopped putting anything interesting on the shelves, no video games, jewelry, cameras, LEGO or nice toys, or any of the fun electronics that used to make thrifting here exciting. Almost all of it is now diverted to an online auction instead, where items aren’t properly tested and can’t be returned. What makes this even more disappointing is that the employees here are genuinely great, helpful, friendly, and clearly doing their best with the changes handed down to them. They’ve always made the store welcoming, and none of my frustration is directed at them. In my experience, the new owners, Great Lakes Ontario, have stripped both this location and the Oakville store of what made them worth visiting. It’s a real shame to see such supportive staff put in a position where the store no longer reflects the spirit it once had.