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Privacy Statement

Last updated: March 24· UrbanThrifter

This privacy statement was last changed on March 24, 2026, last checked on March 24, 2026, and applies to all visitors of our website.

In this privacy statement, we explain what we do with the data we obtain about you via https://urbanthrifter.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 To sell or share data with a third party

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.2 Contact – Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Date of birth
  • A home or other physical address, including street name and name of a city or town

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.3 Payments

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Date of birth
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Driver's license
  • Photos

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.4 Registering an account

The following categories of data are collected

  • Account name or alias
  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.5 Newsletters

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.6 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.7 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Photos

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.8 To be able to offer personalized products and services

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 12

2. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

3. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • (START)TLS / SSL / DANE Encryption
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Website Hardening/Security Features
  • Vulnerability Detection

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

8.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

8.2 Supplements

This section, which supplements the rest of this Privacy Statement, applies to all visitors of our website.

  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling personal information.
  • The categories of third parties with whom the business shares personal information.
  • The specific pieces of personal information it has collected about that consumer.

    • The right to know whether personal information is sold or disclosed and to whom

    A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

    California
    1. The categories of personal information that the business collected about the consumer.
    2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    3. The categories of personal information that the business disclosed about the consumer for a business purpose.

    The Right to equal service and price, even if you exercise your privacy rights


    A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.


    A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.


    A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:

    1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    3. Debug to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    7. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    8. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    9. Comply with a legal obligation.
    10. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

    Right to opt-out

    You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page. For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

    Financial incentives

    Selling of personal data to third parties

    We have not sold consumers’ personal data in the preceding 12 months

      We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.

      • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
      • Account name or alias
      • Photos
      • Geolocation data

      Colorado

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under Colorado law this concerns the following purposes:

      1. targeted advertising;
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Connecticut

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

      We are not required to reveal any trade secret.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the CTDPA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Delaware

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the PDPA this concerns the following purposes:

      1. targeted advertising;
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Right to obtain a list of third parties to whom the controller has disclosed the consumer’s personal data.

      Iowa

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically practicable, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than two times per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the CDPA this concerns the following purposes:

      1. targeted advertising;
      2. the sale of personal data; or
      3. the processing of sensitive data.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Montana

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

      We are not required to reveal any trade secret.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the MCDPA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Nebraska

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than two times per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the DPA this concerns the following purposes:

      1. targeted advertising;
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Nevada

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the Nevada Privacy Law, this concerns the sale of personal data.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      New Hampshire

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the DPA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      New Jersey

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the DPL this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Oregon

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

      We are not required to reveal any trade secret.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the OCPA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Texas

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

      We are not required to reveal any trade secret.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the TDPSA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Utah

      Right to Data Portability

      When exercising the right to Access personal data, you have the right to obtain the personal data that you previously provided to us as a controller in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the UCPA this concerns the following purposes:

      1. targeted advertising; or
      2. the sale of personal data.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      Virginia

      Right to Data Portability

      When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.

      Right to opt-out

      You may submit a request directing us not to make certain disclosures of personal information we maintain about you. To exercise this right, visit our Opt-out preferences page.

      Under the CDPA this concerns the following purposes:

      1. targeted advertising;
      2. the sale of personal data; or
      3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

      For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

      9. Children

      Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

      10. Contact details

      UrbanThrifter
      P.O. Box 849 Clearlake Oaks CA. 95423
      United States
      Website: https://urbanthrifter.com
      Email: admin@ex.comurbanthrifter.com

      11. Data Requests

      For the most frequently submitted requests, we also offer you the possibility to use our data request form

      ×

      Annex

      UrbanThrifter

      Listings

      We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings.

      Handling this data also allows us to:

      • – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
      • – Send you important account/order/service information.
      • – Provide a way for users to contact your listing via the provided contact information.
      • – Notify you of user interactions such as but not limited to review and contact notifications.
      • – Respond to your queries or complaints.
      • – Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

      Reviews

      We collect information about you during the leave a review process on our site. This information may include, but is not limited to, your name, email address, IP address, website url, image(s), review ratings and review texts.

      Handling this data also allows us to:

      • – Display this information in a public facing manner (such as a web page or API request).
      • – Notify you of interactions such as approval or rejection of your review.
      • – Notify you of user interactions such as reply notifications.
      • – Spam prevention.

      Listing contact forms

      We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts.

      Handling this data also allows us to:

      • – Send your contact message and details to the listings contact email.
      • – Monitor the contact system for spam and abuse.

      Third-Party Data Processors & Integrations

      In addition to the services listed above, UrbanThrifter transmits user data to the following third-party processors in connection with specific platform features. By using these features, you consent to the applicable data sharing described below.

      eBay (Authorized Partner)

      Purpose: Listing synchronization, sales tracking, order history, and cross-platform inventory management.
      Data transmitted: OAuth access token (authorized by you), listing data, completed sales, seller fees.
      When: Only when you connect your eBay account via OAuth in the dashboard.
      Retention: Synced data is stored in your account until you disconnect eBay or delete your account.
      Policy: eBay Privacy Notice

      Etsy

      Purpose: Listing synchronization, receipt/order tracking, and cross-platform inventory management.
      Data transmitted: OAuth access token (authorized by you), listing data, shop receipts.
      When: Only when you connect your Etsy shop via OAuth in the dashboard.
      Retention: Synced data is stored in your account until you disconnect Etsy or delete your account.
      Policy: Etsy Privacy Policy

      Printify (Authorized Partner)

      Purpose: Fulfillment and delivery of branded merchandise redeemed through the Thrift Cred rewards system.
      Data transmitted: Recipient first name, last name, email address, phone number (if provided), and full shipping address (street, city, state/region, zip/postal code, country). Printify also returns order status updates, tracking numbers, and delivery confirmations to UrbanThrifter via webhooks.
      When: Only when you redeem points for physical merchandise and an order is submitted for fulfillment.
      Retention: Printify retains order data per their own retention policies. UrbanThrifter stores order details (item, variant, status, tracking number, shipping address) in your account for order history purposes. This data is deleted when you delete your account.
      Policy: Printify Privacy Policy

      OpenAI

      Purpose: AI-powered store description generation for store owners who use the AI Writer feature.
      Data transmitted: Store name, category, location, and user-provided prompts. No personal user data (email, name, etc.) is transmitted.
      When: Only when a store owner initiates an AI description generation.
      Retention: OpenAI does not retain API request data beyond processing the request (per their Enterprise Privacy commitments).
      Policy: OpenAI Privacy Policy

      Stripe

      Purpose: Payment processing for membership subscriptions, event hosting fees, and custom plan billing.
      Data transmitted: Payment card information is collected directly by Stripe — UrbanThrifter does not store or access your full card number. Stripe receives your billing name, email, and address for payment processing.
      When: When you subscribe to a paid membership or make any payment on the platform.
      Policy: Stripe Privacy Policy

      Email Delivery Service

      Purpose: Newsletter delivery, subscriber list management, and transactional email delivery.
      Data transmitted: Email address, subscription preferences (topics, frequency), and geographic area of interest (city/region for location-based store alerts).
      When: When you subscribe to the newsletter or opt into store discovery alerts.
      Retention: Subscriber data is retained until you unsubscribe or delete your account. Our email delivery service processes your data solely for the purpose of sending communications on our behalf and does not use your data for any other purpose.

      CSV & Data Imports (Poshmark, Mercari, Depop, Whatnot, and others)

      Purpose: Importing your listing and sales data from third-party selling platforms into the UrbanThrifter inventory and sales tracking tools.
      Data transmitted: No data is transmitted TO these platforms. Data flows one-way: from your CSV export INTO UrbanThrifter. We do not share your imported data with the originating platform or any third party.
      Your responsibility: You are solely responsible for ensuring you have the right to export and use data from these platforms. UrbanThrifter is not responsible for the accuracy, completeness, or legality of data you import. Imported data is treated as user-entered data and is subject to the same retention, security, and deletion policies as all other user data on the platform.

      Google Maps Platform

      Purpose: Map rendering, store geocoding, route optimization, distance calculations, and driving directions for crawl routes.
      Data transmitted: Store addresses (for geocoding), user coordinates (when geolocation is granted, for “Near Me” search and route calculation).
      When: When you view maps, search for stores, or plan crawl routes.
      Policy: Google Privacy Policy

      Affiliate Relationships

      UrbanThrifter participates in affiliate and partner programs with eBay (eBay Partner Network), Printify (Printify Partner Program), and Etsy (Etsy Affiliate Program). When you click on product listings or links to these platforms from our Site, tracking cookies may be placed by the respective platform to attribute any resulting purchases to UrbanThrifter. These cookies are governed by the respective platform’s cookie and privacy policies. UrbanThrifter does not receive any of your personal data or purchase details from these affiliate programs — only aggregated commission reports. This does not affect the price you pay on any platform.

      Claim Listings

      We collect information about you during the claim listing process on our site. This information may include, but is not limited to, your name, email address, phone number, position in business and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing.

      Handling this data also allows us to:

      • – Verify that you have the authority to manage the claimed listing.
      • – Make you the owner of the claimed listing which can make your name and avatar visible to the public.
      • – Contact you to inform you if your claim has been approved or rejected.

      Communications & Notifications

      We may send you the following types of email communications:

      • Transactional emails: Account confirmations, password resets, membership receipts, and event booking confirmations.
      • Store notification emails: Alerts when new thrift stores are added in your selected city or region.
      • Newsletters and updates: Periodic newsletters with thrift store news, crawl route highlights, community updates, and curated content.
      • Promotional emails: Information about new features, membership offers, special events, and partner promotions.

      Data Collected for Communications

      When you sign up for email notifications or newsletters, we collect:

      • Email address
      • City, region, and country (for location-based notifications)
      • IP address (for fraud prevention and compliance)
      • User account ID (if logged in at signup)
      • Date and time of signup

      Legal Basis

      We send marketing emails (newsletters, promotions, store notifications) only with your explicit consent (opt-in). Transactional emails related to your account or purchases are sent on the basis of contractual necessity. Under CASL (Canada), implied consent from an existing business relationship expires after two years.

      Unsubscribe

      Every marketing email includes an unsubscribe link. You can opt out at any time. We honor unsubscribe requests within 10 business days in compliance with the CAN-SPAM Act. Transactional emails cannot be unsubscribed from while your account is active.

      Retention

      Email notification signup data is retained until you unsubscribe or request deletion. When you delete your account, all notification signup data associated with your account is automatically erased.

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